Terms of Service & 3-Year Atelier Warranty
Acquiring a 1:1 Swiss Super Clone from the SwissClone Atelier enters you into an elite horological client agreement. Every timepiece is backed by our comprehensive 3-year mechanical calibre warranty, a 14-day inspection window, and lifetime factory parts procurement.
1. The 3-Year Comprehensive Calibre Warranty
Every Super Clone timepiece commissioned from our atelier houses an authentic cloned Swiss manufacture calibre (including Dandong Cal. 3235, Dandong/Clean Cal. 4130, Shanghai 3285, and Clone Cal. 3120/4302). We stand behind the engineering of these movements with an unconditional 3-Year Mechanical Guarantee.
What Is Covered Under Warranty
- Mechanical movement stoppage or irregular timekeeping exceeding chronometer limits (>±8s/day).
- Automatic rotor bearing detachment, winding rotor friction, or power reserve failure.
- Datewheel instantaneous jumping mechanism and rapid date correction failure.
- Balance wheel escapement irregularities, hairspring entanglement, or pallet fork slippage.
- Crown stem, clutch wheel, or winding pinion detachment during standard operation.
Warranty Exclusions
- Accidental physical trauma, dropped watches resulting in shattered crystals or case denting.
- Water ingress resulting from crowns unfastened during swimming or sauna immersion.
- Unauthorized third-party disassembly by unqualified commercial watch repair shops.
- Normal surface wear, hairline scratches on polished 904L Oystersteel, or strap patina.
2. 14-Day Client Inspection Window & Exchange
We operate an uncompromising standard of satisfaction. Upon carrier delivery confirmation to your residence or corporate address:
- Inspection Window: You possess 14 calendar days to inspect the watch under domestic conditions. Please ensure protective case plastics, bezel guards, and clasp stickers remain intact during this initial verification.
- Variance Exchange: In the improbable event that the physical timepiece exhibits a functional variance or aesthetic deviation from the approved Timegrapher QC video dossier, SwissClone provides an immediate exchange or expedited return authorization.
- Servicing Protocol: Replacement pieces are prioritized in our clean-room queue and dispatched with complimentary express stealth shipping.
3. Payment Settlement & Anonymous Escrow
SwissClone adheres to strict financial privacy standards for all private acquisitions:
We encourage and support direct settlements via USDT (TRC-20 / ERC-20), Bitcoin (BTC), Ethereum (ETH), and Solana (SOL). Crypto transactions incur zero banking intermediaries, zero chargeback exposure, and qualify for an automatic 10% checkout discount.
Card transactions are cleared through decentralized, neutral corporate holding descriptors. Statements will display an anonymous commercial consulting or digital software entity, safeguarding client discretion.
For high-value commissions exceeding $3,000 USD (solid 18K wrapped gold or multiple reference orders), bespoke IBAN wire transfers are coordinated directly with the Concierge desk.
4. Lifetime Servicing & Factory Component Sourcing
A fine mechanical watch requires periodic care. Unlike temporary vendors who disappear after a sale, SwissClone maintains permanent relationships with Clean Factory, VSF, APSF, and Guangzhou master watchmakers:
Atelier Overhaul
Every 3 to 5 years, clients may return their timepiece to our European or US service hub for ultrasonic cleaning, re-lubrication with synthetic Moebius 9010 oils, and new gasket seals at subsidized atelier rates.
Original Factory Parts
Need extra 904L bracelet links, a Clean Factory ceramic bezel replacement, a Deep Crystal anti-reflective upgrade, or a replacement cloned balance wheel? We supply components at genuine manufacture cost.
Custom Modifications
We facilitate bespoke horological enhancements including real Moissanite diamond-setting, custom roulette datewheels, platinum plating, and custom rotor engravings.